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Can I returns sale items (and non sale items)?
Yes of course! And we have even extended our return policy until January 31st 2019. So now is the time to stock up on those Christmas gifts.…’cause we got you covered!
HOW DO I MAKE A RETURN?
It’s super easy! Here’s how…
Please note we have extended our holiday and sales returns to Jan 31st 2019
1. Head to our website and scroll to the bottom of the page. You will notice a link to ‘returns/exchanges’. Click this and then enter you order number and email, and click ‘return items’. Please use the email address that was used to place your order with.
2. Your return request will then be submitted to us. Now just wait to hear back from us before proceeding to the next step. This can take up to 2 business days (not weekends) before you hear from us so please sit tight! Any problems with this step and just email us at email@example.com
3. For Australian orders, goods must be returned to us within 14 business days of the date you requested your return (we allow 20 business days for international orders outside of Australia)
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